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  • Why is customer retention so much more important in B2B than in B2C?
  • When doing competitive analysis, where else can we look to uncover our competitors' priorities?
  • My company seems to love platitudes. How do I get others to focus on real messages?
  • When pricing and quoting based on customers' projected volumes for the coming year, how do we protect ourselves against them falling short and not earning the price?
  • What are some good ways to talk about price/volume tradeoffs?
  • What types of attributes should we think about for price segmentation?
  • Why shouldn't services be priced by the hour? Lawyers and accountants do it, don't they?
  • What's the difference between pricing analytics and optimization?
  • What is the average % lift reported by those using price elasticity to set prices?
  • Any tips for getting others in our company on-board with conducting more rigorous competitive analysis?

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