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  • Why don't more B2B companies measure and utilize price elasticity?
  • If we spot a potential customer defection early enough, can we turn it around?
  • Can you tell, in advance, whether a promotional discount will work?
  • Are there downsides to grandfathering existing SaaS subscribers into their current pricing levels when we raise prices for newbies?
  • Should it concern us that customers haven't ever considered the value-drivers we've identified?
  • What is a "Steady State" customer defection and how do I spot it?
  • When doing competitive analysis, where else can we look to uncover our competitors' priorities?
  • When leading others through the rationale behind a change, isn't there a danger that they'll arrive at different conclusions?
  • How can I tell if a customer is defecting early enough to do something about it?
  • What is the average % lift reported by those using price elasticity to set prices?

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