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  • Can you tell, in advance, whether a promotional discount will work?
  • How do I know if my value messages are really "strategic"?
  • How can we see the customer spend that we aren't getting?
  • Our research interviews were really informative. Do we really need to conduct a broader research survey now?
  • How can pricing skills be applied to other profitable problems?
  • Aren't people usually the root-causes behind most pricing problems?
  • When it comes to calculating customer profitability, how good is “good enough”? How accurate is accurate enough?
  • What are some good ways to talk about price/volume tradeoffs?
  • Should it concern us that customers haven't ever considered the value-drivers we've identified?
  • What's the difference between defection detection and customer retention?

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